Exchanges are provided on a case-by-case basis. Please note that it is not guaranteed as it is limited to stock availability.
Returns are done on a case-by-case basis. If accepted, the buyer agrees to pay for the return label.
I do not accept returns for any presales as funds go straight to production and packaging materials. General production time for presales is 3-9 months. If you are not comfortable with this, please wait for in-hands!