Privacy Policy
Effective Date: February 25, 2026
This Privacy Policy describes how and when Jantopia collects, uses, and shares information when you purchase, contact, or otherwise use our service through BigCartel.com.
1. Information Collected
To fulfill your order, you must provide certain information, such as:
- Your name, email address, and postal address.
- Payment information (processed securely through Stripe or PayPal).
- The details of the product you’re ordering.
2. Why Information Is Needed
We use your data strictly to:
- Process and ship your orders.
- Send order confirmations and shipping updates.
- Communicate with you regarding customer service inquiries.
We only retain this information as long as necessary to provide these services or to comply with legal and tax obligations.
3. Information Sharing and Disclosure
Information may be shared for very limited reasons, such as:
- Big Cartel: We share information with Big Cartel as necessary to provide our services and comply with our obligations.
- Service Providers: We engage certain trusted third parties to perform functions (like shipping carriers). We share your personal information with these third parties only to the extent necessary.
- Compliance with Laws: We may share information if required by law or to prevent fraud/illegal activity.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services. However, we may also be required to retain this information to comply with legal and regulatory obligations (typically up to 7 years for tax purposes).
5. Your Rights
You have the right to access and receive a copy of the personal information we hold about you, or request that we change, restrict, or delete that information.
6. Contact
For purposes of data protection laws, I, Janice, am the data controller of your personal information. If you have any questions, you may contact me at: [email protected].